# Shoflo Learn > Help center for Shoflo ## Getting Started - [Getting Started in Rundown](https://learn.shoflo.tv/en/articles/4700848-getting-started-in-rundown.md): The basics of working with your run of show - [Getting Started and setting up your Team Account](https://learn.shoflo.tv/en/articles/1488302-getting-started-and-setting-up-your-team-account.md): How to setup your team's environment & bring team members into Shoflo so they can start building events with you. - [Getting Started as Event Crew](https://learn.shoflo.tv/en/articles/1808387-getting-started-as-event-crew.md): The most important info for crew to know on site - [Getting Started with Showcaller Tracking](https://learn.shoflo.tv/en/articles/2159919-getting-started-with-showcaller-tracking.md): In this video we cover Showcaller tracking from the showcaller and crew member perspective as well as some associated features. - [Getting Started with Sharing Content](https://learn.shoflo.tv/en/articles/2968866-getting-started-with-sharing-content.md): A Tutorial video on Adding Users, Event Guest Pass, Show Guest Pass, PDF Export, and Word Export - [Getting Started with Global Elements Manager](https://learn.shoflo.tv/en/articles/2883151-getting-started-with-global-elements-manager.md): Learn how to use Global Elements Manager - [Add Shoflo app to ios device](https://learn.shoflo.tv/en/articles/8931152-add-shoflo-app-to-ios-device.md): How to add the Shoflo app to your ios home screen for iPhone and iPad - [Navigating the new Shoflo](https://learn.shoflo.tv/en/articles/3094095-navigating-the-new-shoflo.md): Learn all about the redesigned interface and all the new or improved features. - [Templates in New Dash](https://learn.shoflo.tv/en/articles/3648020-templates-in-new-dash.md): The templates tab in Shoflo allows you to save Templates to the Team level, making them accessible across all Events. - [User Settings - change name and password](https://learn.shoflo.tv/en/articles/11395540-user-settings-change-name-and-password.md): How to Update Your Name and Change Your Password - [PDF Export](https://learn.shoflo.tv/en/articles/2700275-pdf-export.md): Learn about the new PDF export - Page Breaks, Saved Presets, Live Preview and more... - [Keyboard Shortcuts](https://learn.shoflo.tv/en/articles/442558-keyboard-shortcuts.md): Collection of all keyboard shortcuts for rundown & prompter - [Team Dashboard](https://learn.shoflo.tv/en/articles/1426834-team-dashboard.md): How to get to your team's dashboard & what you can do from there. - [Uppercase text formatting](https://learn.shoflo.tv/en/articles/8587915-uppercase-text-formatting.md): Overview of uppercase formatting in rundown - [Add a Team Admin](https://learn.shoflo.tv/en/articles/1225291-add-a-team-admin.md): Ideal for staff members and regular crew, adding a team member will give them full admin access to your team settings and events. - [Creating new events](https://learn.shoflo.tv/en/articles/442422-creating-new-events.md): How to create new events for your team - [Duplicate Past/Archived Events](https://learn.shoflo.tv/en/articles/441956-duplicate-past-archived-events.md): Quickly clone or duplicate a past event to create an upcoming one. - [Invite a user to an event](https://learn.shoflo.tv/en/articles/434884-invite-a-user-to-an-event.md): Quick instructions on how to invite event crew\(s\) into your event - [Creating new rundowns, studios, schedules, lists, folders and how to upload files](https://learn.shoflo.tv/en/articles/1068261-creating-new-rundowns-studios-schedules-lists-folders-and-how-to-upload-files.md): Learn how to create new rundowns, studios, schedules, lists, and folders. - [CSV Import in New Dash](https://learn.shoflo.tv/en/articles/3648215-csv-import-in-new-dash.md): How did CSV Import change and how to use the new modal - [Active User Management](https://learn.shoflo.tv/en/articles/8317394-active-user-management.md): Learn how to view all the active users on your account and the process to add and remove users from your events. - [Event Dashboard organization with Folders](https://learn.shoflo.tv/en/articles/1224740-event-dashboard-organization-with-folders.md): With Shoflo's Folders, it's easy to organize your Rundowns, Schedules, Lists, and Docs. - [Moving Rows](https://learn.shoflo.tv/en/articles/1347460-moving-rows.md): This article covers all the different ways in which you can move rows around - [Upload Files to Docs](https://learn.shoflo.tv/en/articles/1242703-upload-files-to-docs.md): How to upload files to Shoflo's cloud storage. - [Guest Pass](https://learn.shoflo.tv/en/articles/1067815-guest-pass.md): Everything there is to know about Guest Pass and using it to share your event with others. - [How to Export, Download, & Print your rundowns](https://learn.shoflo.tv/en/articles/1067145-how-to-export-download-print-your-rundowns.md): This article covers the different ways you can export your rundowns and what the differences are between the different options. - [Cue Sheet Personalization](https://learn.shoflo.tv/en/articles/1245926-cue-sheet-personalization.md): We offer several ways to personalize your cue sheet to your liking so it is easier to use Shoflo how you want. - [Compact View vs Normal View](https://learn.shoflo.tv/en/articles/1224341-compact-view-vs-normal-view.md): Compact View has skinnier rows and tighter margins which means you can view 2-3x as many rows in your rundowns. - [Global and Personal Highlights](https://learn.shoflo.tv/en/articles/1066903-global-and-personal-highlights.md): Highlights are an easy way to make rows stand out inside of your rundowns. - [Columns](https://learn.shoflo.tv/en/articles/1067105-columns.md): Everything you need to know about columns and the column edit menu. ## SHOFLO 101 - [Archiving, Restoring, & Deleting your Rundowns, Schedules, Lists, and Docs](https://learn.shoflo.tv/en/articles/3685840-archiving-restoring-deleting-your-rundowns-schedules-lists-and-docs.md): This article covers the process of archiving, restoring, and permanently deleting rundowns, schedules, lists and docs. - [Display View](https://learn.shoflo.tv/en/articles/2058999-display-view.md): Our Feature Highlight Video introducing Display View and helpful context about using the feature. - [Private Notes](https://learn.shoflo.tv/en/articles/1392652-private-notes.md) - [Security 101: Event Crew Permissions](https://learn.shoflo.tv/en/articles/455176-security-101-event-crew-permissions.md): Overview of event crew permissions and how to limit a user's access & editing capabilities for an event. - [Folders](https://learn.shoflo.tv/en/articles/440146-folders.md): Everything you need to know about folders 🗂 and organizing your content within Shoflo. - [Shoflo Event Filters](https://learn.shoflo.tv/en/articles/1242956-shoflo-event-filters.md): How to filter events by label and by event owner. - [Search your event files](https://learn.shoflo.tv/en/articles/440305-search-your-event-files.md): How to quickly search and open rundowns from your event dashboard - [Creating & Using Custom Template](https://learn.shoflo.tv/en/articles/1242774-creating-using-custom-template.md): How to create templates within your event. - [Duplicating Rundowns, Schedules and Lists](https://learn.shoflo.tv/en/articles/1239256-duplicating-rundowns-schedules-and-lists.md): How to duplicate Rundowns, Schedules and Lists within an event. - [Copying Rundowns, Schedules and Lists to Your Other Active Events](https://learn.shoflo.tv/en/articles/1242916-copying-rundowns-schedules-and-lists-to-your-other-active-events.md): How to copy a rundown from one event to another. - [Duplicating Events](https://learn.shoflo.tv/en/articles/1224793-duplicating-events.md): Duplicating events is a great way to save time when building scripts for reoccurring or similar shows. - [Event Settings](https://learn.shoflo.tv/en/articles/801648-event-settings.md): How to Update event name, date, time format \(12-hour & 24-hour\), and time zone, location, logo, labels, and owner. - [How to use Featured View](https://learn.shoflo.tv/en/articles/1224327-how-to-use-featured-view.md): Learn how to use our Featured Column View for your long scripts. - [Rundown, Schedule and List settings](https://learn.shoflo.tv/en/articles/455164-rundown-schedule-and-list-settings.md): How to adjust settings for your rundown, schedule or list - [Row highlights](https://learn.shoflo.tv/en/articles/442547-row-highlights.md): How to make rows stand out with global and personal highlights. - [Hide and Re-order Columns](https://learn.shoflo.tv/en/articles/1247004-hide-and-re-order-columns.md): How to Hide and re-order columns in Shoflo. - [Adding Images and GIFs](https://learn.shoflo.tv/en/articles/1246722-adding-images-and-gifs.md): How to embed images within your rundown. - [Cut, Copy, Paste Cells](https://learn.shoflo.tv/en/articles/458773-cut-copy-paste-cells.md): How to bulk cut, copy, paste cells throughout rundowns, schedules and lists - [Search – Find & Replace](https://learn.shoflo.tv/en/articles/1228796-search-find-replace.md): How to use Shoflo search and its Find & Replace functionality. - [Per Character Formatting](https://learn.shoflo.tv/en/articles/667584-per-character-formatting.md): adding rich text editing to your cells - [Bulk Font Formatting](https://learn.shoflo.tv/en/articles/1228225-bulk-font-formatting.md): How to use the formatting toolbar to make multiple changes at once. - [Bulk Cell Edits via Copy & Paste](https://learn.shoflo.tv/en/articles/1228249-bulk-cell-edits-via-copy-paste.md): How to leverage Copy & Paste for making changes to multiple cells at a time. - [Script Word Export](https://learn.shoflo.tv/en/articles/434862-script-word-export.md): How to export your long text and scripts to Word for easier reading 🎤 ## Webinars - [Shoflo Live - Virtual Meetings](https://learn.shoflo.tv/en/articles/3863789-shoflo-live-virtual-meetings.md): A recording of the April 2nd, 2020 Webinar - [Customer Spotlight Webinar - LSU](https://learn.shoflo.tv/en/articles/3863777-customer-spotlight-webinar-lsu.md): A recording of the Marh 31st, 2020 Webinar. - [Customer Spotlight Webinar - MIG](https://learn.shoflo.tv/en/articles/3575169-customer-spotlight-webinar-mig.md): Hear from MIG Executive Producer Mark Harris as he goes over some of his process for producing great shows. - [Q1 2020 Webinar](https://learn.shoflo.tv/en/articles/3676030-q1-2020-webinar.md): A recording of our product webinar from Tuesday January 28th, 2020 - [Q4 2019 Webinar](https://learn.shoflo.tv/en/articles/3468309-q4-2019-webinar.md): A recording of our Quarterly Product Webinar - [Q3 2019 Webinar](https://learn.shoflo.tv/en/articles/3193345-q3-2019-webinar.md): Templates, the new dashboard, and beta testing - [Q2 2019 Webinar](https://learn.shoflo.tv/en/articles/2946919-q2-2019-webinar.md): PDF Export, Display View, Active Collaborator, and more - [Game Prez - SF 49ers & WMU](https://learn.shoflo.tv/en/articles/2831299-game-prez-sf-49ers-wmu.md): Customer Spotlight Webinar covering game presentation by the San Francisco 49ers and Western Michigan University. - [Q1 2019 Webinar](https://learn.shoflo.tv/en/articles/2687592-q1-2019-webinar.md): View a recording of our Webinar - [Q4 2018 Webinar](https://learn.shoflo.tv/en/articles/2456743-q4-2018-webinar.md): View a recording of our webinar - [Game Prez - Baseball](https://learn.shoflo.tv/en/articles/2438238-game-prez-baseball.md): View a recording of our webinar on building rundowns / game scripts for Baseball. - [Q3 2018 Webinar](https://learn.shoflo.tv/en/articles/2207528-q3-2018-webinar.md): View a recording of our webinar. ## FAQ - [Want to help guide the direction of our product?](https://learn.shoflo.tv/en/articles/2392638-want-to-help-guide-the-direction-of-our-product.md): Schedule product feedback call - [How do I leave feedback or ask questions?](https://learn.shoflo.tv/en/articles/1602164-how-do-i-leave-feedback-or-ask-questions.md): How to contact us with questions, feedback, or ideas. - [What happens if I lose internet?](https://learn.shoflo.tv/en/articles/1609347-what-happens-if-i-lose-internet.md): What you can and can't do in Shoflo if you lose your internet connection.