# Shoflo Learn

> Help center for Shoflo

## Rundown 2.0 

- [New App FAQ](https://learn.shoflo.tv/en/articles/13289888-new-app-faq.md): Frequently asked questions about the all new Rundown App
- [Getting Started](https://learn.shoflo.tv/en/articles/13579309-getting-started.md): How to get started with the new Rundown application
- [Converting rundowns to new version](https://learn.shoflo.tv/en/articles/13766828-converting-rundowns-to-new-version.md): Learn how to convert legacy rundowns to the new Rundown editor and what data will migrate
- [Rundown Settings](https://learn.shoflo.tv/en/articles/14445114-rundown-settings.md): How to update your rundown name, start date, and toggle header clocks using Rundown Settings.
- [Adding and Editing Images in Rundown](https://learn.shoflo.tv/en/articles/15808762-adding-and-editing-images-in-rundown.md): How to insert, resize, and reposition images inside Rich Text cells, including uploading multiple images at once.
- [Row Groups & Sub Cues](https://learn.shoflo.tv/en/articles/16054167-row-groups-sub-cues.md): How to group rows under a collapsible header with a title and rolled-up timing.
- [Copying Rows Between Rundowns](https://learn.shoflo.tv/en/articles/16189372-copying-rows-between-rundowns.md): How to copy rows from one rundown and paste them into another, including how columns are matched.
- [Locking / Unlocking Rows](https://learn.shoflo.tv/en/articles/14125186-locking-unlocking-rows.md): How to lock and unlock rows to prevent accidental edits during a live show.
- [Expanded Cell Editor](https://learn.shoflo.tv/en/articles/14444647-expanded-cell-editor.md): How to use the expanded cell editor to write and format script content, and use the read-time estimator to set row durations.
- [Row Numbering](https://learn.shoflo.tv/en/articles/14999472-row-numbering.md): How to adjust row numbering settings
- [Formatting](https://learn.shoflo.tv/en/articles/10504489-formatting.md): This guide will walk you through the available formatting options and how to apply them across text, cells, and rows
- [Columns - Rundown 2.0](https://learn.shoflo.tv/en/articles/13288427-columns-rundown-2-0.md): Overview of Column related features and functionality
- [Rows](https://learn.shoflo.tv/en/articles/13288808-rows.md): Learn about row actions and features in Rundown
- [History - Restoring Archived Rows and Columns](https://learn.shoflo.tv/en/articles/13979509-history-restoring-archived-rows-and-columns.md): Learn how to use the History panel to recover archived rows and columns in your rundown.
- [Timestamp / Proof of Performance Column](https://learn.shoflo.tv/en/articles/13864102-timestamp-proof-of-performance-column.md): Learn how to setup and use TimeStamp Column Type
- [Start Time Column](https://learn.shoflo.tv/en/articles/15850701-start-time-column.md): How to add and use the Start Time column to auto-calculate each row's planned start time from durations, set anchors, and override times.
- [Private Notes Column](https://learn.shoflo.tv/en/articles/14644467-private-notes-column.md): Learn how to use the Private Notes column to keep per-user notes on any row — visible only to you
- [Duration Column](https://learn.shoflo.tv/en/articles/14604528-duration-column.md): How to add and use the Duration column to set per-row run times that drive start-time calculations and the runtime clock.
- [Preset Time Column](https://learn.shoflo.tv/en/articles/14297452-preset-time-column.md): How to add and use the Preset Time column to display countdown and count up times across your rundown rows.
- [Over / Under Column](https://learn.shoflo.tv/en/articles/14136430-over-under-column.md): Learn how to add and use the Over/Under column type to track per-row timing variance during live show tracking.
- [Export Your Script to Word](https://learn.shoflo.tv/en/articles/14287347-export-your-script-to-word.md): How to export your rundown scripts and rich text content to a Word \(.docx\) document
- [Guest Pass](https://learn.shoflo.tv/en/articles/13766497-guest-pass.md): Learn how to create and share guest passes to let external users view your event rundowns
- [PDF Export](https://learn.shoflo.tv/en/articles/13291658-pdf-export.md): How to generate, customize, and download a PDF of your rundown including orientation, paper size, repeating headers, per-export column layouts, and page breaks
- [Prompter View](https://learn.shoflo.tv/en/articles/13863135-prompter-view.md): Learn how to use prompter view
- [Personal Views](https://learn.shoflo.tv/en/articles/13836467-personal-views.md): Learn how to create personal views and column layouts
- [Speaker Timer View](https://learn.shoflo.tv/en/articles/14009338-speaker-timer-view.md): Learn how to use the full-screen speaker timer page
- [Contour integration with Prompter](https://learn.shoflo.tv/en/articles/14669530-contour-integration-with-prompter.md): Pair a Contour ShuttleXpress or ShuttlePRO v2 to Prompter for hands-free scroll, speed, play/pause, and row navigation.
- [Active User Presence](https://learn.shoflo.tv/en/articles/14659139-active-user-presence.md): Active user presence shows who else is viewing or editing a show in real time, with avatars in the footer and colored highlights on the cells they're actively editing
- [Show Caller Tracking](https://learn.shoflo.tv/en/articles/13287966-show-caller-tracking.md): Show Caller Tracking overview of features and functionality
- [Header Clocks](https://learn.shoflo.tv/en/articles/14845775-header-clocks.md): Learn about header clocks and how to use them: Planned, Over / Under, and Time of Day
- [Search, Find & Replace](https://learn.shoflo.tv/en/articles/14125807-search-find-replace.md): How to search your rundown and use find & replace to make bulk text edits.
- [Keyboard Shortcuts in Rundown](https://learn.shoflo.tv/en/articles/14081907-keyboard-shortcuts-in-rundown.md): learn keyboard shortcuts for formatting, row management, copy/paste, and show tracking
- [Command Palette \(Cmd+K\)](https://learn.shoflo.tv/en/articles/15060358-command-palette-cmd-k.md): Use the command palette to jump to any row, search rundown content, and run common commands from one shortcut.
- [How to Migrate to Global Elements 2.0](https://learn.shoflo.tv/en/articles/15192962-how-to-migrate-to-global-elements-2-0.md): Step-by-step guide for migrating your existing element sets to Global Elements 2.0 in Rundown.
- [How to Use Global Elements 2.0](https://learn.shoflo.tv/en/articles/15192973-how-to-use-global-elements-2-0.md): Learn how to use Global Elements panel, map columns, drag elements into your rundown, and publish updates to other rundowns

## Legacy Rundown

- [Global Elements Update](https://learn.shoflo.tv/en/articles/2425679-global-elements-update.md): Learn about all the new features in Global Elements Manager
- [Global Elements - Managing Columns](https://learn.shoflo.tv/en/articles/1614001-global-elements-managing-columns.md): The nuances of Elements Sets and column order across rundowns with Global Elements.
- [Global Elements](https://learn.shoflo.tv/en/articles/1499502-global-elements.md): What Global Elements is how to best use it for your productions
- [Over / Under Timer](https://learn.shoflo.tv/en/articles/3995173-over-under-timer.md): Learn all about our Over / Under timer and how to use it
- [Updating duration when tracking to the next item.](https://learn.shoflo.tv/en/articles/1347895-updating-duration-when-tracking-to-the-next-item.md): In this article we go over the 'Write duration when tracking' feature.
- [Showcaller Tracking](https://learn.shoflo.tv/en/articles/434936-showcaller-tracking.md): Everything you need to know about Showcaller Tracking and a step-by-step guide to getting started.
- [Muting item run time clock during Show Caller Tracking](https://learn.shoflo.tv/en/articles/1224687-muting-item-run-time-clock-during-show-caller-tracking.md): How to mute or suppress the Item Run Time clock whenever a showcaller tracks an item.
- [Timestamps for sponsorship tracking and reporting](https://learn.shoflo.tv/en/articles/1224313-timestamps-for-sponsorship-tracking-and-reporting.md): Learn all about how to use our timestamp proof of performance.
- [Getting Started with Prompter](https://learn.shoflo.tv/en/articles/4693787-getting-started-with-prompter.md): In this article we cover the fundamentals of prompter view a real time teleprompter integrated with your rundowns
- [Using Contour Shuttle with Prompter](https://learn.shoflo.tv/en/articles/3616313-using-contour-shuttle-with-prompter.md): Mapping keyboard shortcuts to the third-party Contour Shuttle wheel.
- [Reverse Auto-timing](https://learn.shoflo.tv/en/articles/1889006-reverse-auto-timing.md): How to use Reverse Auto-timing and what effects it can have on your rundown.
- [Preset Time / Clock Time](https://learn.shoflo.tv/en/articles/1418960-preset-time-clock-time.md): Everything you need to know about our third timing column. How to use it for your game clock and other uses.
- [How to change the display type of your timings](https://learn.shoflo.tv/en/articles/1214388-how-to-change-the-display-type-of-your-timings.md): Set how your preset and durations display with three different formats
- [Timing Basics](https://learn.shoflo.tv/en/articles/1261400-timing-basics.md): This is an overview of timing inside of a rundown.
- [How to bulk-hide times in your rundowns](https://learn.shoflo.tv/en/articles/1214365-how-to-bulk-hide-times-in-your-rundowns.md): Here's how to hide more than one time...at a time
- [How to hide times in your rundown](https://learn.shoflo.tv/en/articles/1214350-how-to-hide-times-in-your-rundown.md): Read all about how to hide start, preset, and durations in your rundowns
- [Time Zone & Format](https://learn.shoflo.tv/en/articles/1245777-time-zone-format.md): How to set your event's Time Zone and 12 or 24-hour clock
- [Full Screen Timer](https://learn.shoflo.tv/en/articles/1239118-full-screen-timer.md): Setting up full-screen timer.
- [How to toggle between different preset time display options](https://learn.shoflo.tv/en/articles/1223467-how-to-toggle-between-different-preset-time-display-options.md): How to toggle between different preset time display options
- [Video - Importing / Exporting](https://learn.shoflo.tv/en/articles/670361-video-importing-exporting.md): recorded webinar all about importing and exporting rundowns & schedules
- [Activity Feed](https://learn.shoflo.tv/en/articles/1242714-activity-feed.md): Learn more about your activity feed and how it helps you keep track of edits within your rundown.
- [Saving Rundowns, Schedules and Lists](https://learn.shoflo.tv/en/articles/1245956-saving-rundowns-schedules-and-lists.md): This article covers the basics of saving instances of your files for using as a template and for restoring.
- [Bulk Font Formatting](https://learn.shoflo.tv/en/articles/458508-bulk-font-formatting.md): Quickly apply bulk font colors, background cell colors to multiple cells or columns at once.
- [Browser Zoom](https://learn.shoflo.tv/en/articles/1273770-browser-zoom.md): All about how to leverage your browser's zoom to maximize your productivity within Shoflo.
- [Real Time Edits](https://learn.shoflo.tv/en/articles/1365945-real-time-edits.md): Video walkthrough of our real time editing functionality.
- [How to use our expanded formatting color palette](https://learn.shoflo.tv/en/articles/1224504-how-to-use-our-expanded-formatting-color-palette.md): Here's a look at how to view and apply our 56 color options for row highlights and cell formatting.
- [Column Order Reset](https://learn.shoflo.tv/en/articles/1245836-column-order-reset.md): How to set the column order for all crew members.
- [Restoring Your Rundown’s Deleted Columns](https://learn.shoflo.tv/en/articles/1224823-restoring-your-rundown-s-deleted-columns.md): Learn how to restore columns that were accidentally \(or intentionally!\) deleted in your rundowns.
- [Bulk Row - Copy & Paste](https://learn.shoflo.tv/en/articles/1245897-bulk-row-copy-paste.md): Here we show you how to Cut, Copy, and Paste rows in bulk.
- [Restoring Deleted Rows](https://learn.shoflo.tv/en/articles/1225424-restoring-deleted-rows.md): Learn how to restore rows that were previously deleted.
- [Docs Insert & Linking](https://learn.shoflo.tv/en/articles/1238984-docs-insert-linking.md): How to insert links to documents or files within your rundown.
- [Undo](https://learn.shoflo.tv/en/articles/1239410-undo.md): Here we discuss Shoflo’s Activity Feed that can be used to restore a cell’s text back to a previous state.
- [External Links](https://learn.shoflo.tv/en/articles/1239020-external-links.md): How to link to an external URL or link to a file in Shoflo's cloud storage.
- [Locking Rows](https://learn.shoflo.tv/en/articles/1239204-locking-rows.md): How to lock rows to prevent editing.
- [How to Clear Your Cookies and Browser Data](https://learn.shoflo.tv/en/articles/1224599-how-to-clear-your-cookies-and-browser-data.md): How to clear your cookies and browsing data in order to solve common Shoflo loading problems.
- [Setting a custom column order for your Guest Pass links](https://learn.shoflo.tv/en/articles/1224398-setting-a-custom-column-order-for-your-guest-pass-links.md): It is quick and easy to set a specific column order for your rundowns, schedules, and lists with Guest Pass.
- [How to see all of Shoflo’s keyboard shortcuts](https://learn.shoflo.tv/en/articles/1221557-how-to-see-all-of-shoflo-s-keyboard-shortcuts.md): Learn all about how to easily browse and search Shoflo's keyboard shortcuts.
- [How to bulk-apply global & personal highlights](https://learn.shoflo.tv/en/articles/1221529-how-to-bulk-apply-global-personal-highlights.md): Learn all about how to apply highlights to 10 rows or 100!

## Getting Started

- [Getting Started in Rundown](https://learn.shoflo.tv/en/articles/4700848-getting-started-in-rundown.md): The basics of working with your run of show
- [Getting Started and setting up your Team Account](https://learn.shoflo.tv/en/articles/1488302-getting-started-and-setting-up-your-team-account.md): How to setup your team's environment & bring team members into Shoflo so they can start building events with you.
- [Getting Started as Event Crew](https://learn.shoflo.tv/en/articles/1808387-getting-started-as-event-crew.md): The most important info for crew to know on site
- [Getting Started with Showcaller Tracking](https://learn.shoflo.tv/en/articles/2159919-getting-started-with-showcaller-tracking.md): In this video we cover Showcaller tracking from the showcaller and crew member perspective as well as some associated features.
- [Getting Started with Sharing Content](https://learn.shoflo.tv/en/articles/2968866-getting-started-with-sharing-content.md): A Tutorial video on Adding Users, Event Guest Pass, Show Guest Pass, PDF Export, and Word Export
- [Getting Started with Global Elements Manager](https://learn.shoflo.tv/en/articles/2883151-getting-started-with-global-elements-manager.md): Learn how to use Global Elements Manager
- [Add Shoflo app to ios device](https://learn.shoflo.tv/en/articles/8931152-add-shoflo-app-to-ios-device.md): How to add the Shoflo app to your ios home screen for iPhone and iPad
- [Navigating the new Shoflo](https://learn.shoflo.tv/en/articles/3094095-navigating-the-new-shoflo.md): Learn all about the redesigned interface and all the new or improved features.
- [Templates in New Dash](https://learn.shoflo.tv/en/articles/3648020-templates-in-new-dash.md): The templates tab in Shoflo allows you to save Templates to the Team level, making them accessible across all Events.
- [User Settings - change name and password](https://learn.shoflo.tv/en/articles/11395540-user-settings-change-name-and-password.md): How to Update Your Name and Change Your Password
- [PDF Export](https://learn.shoflo.tv/en/articles/2700275-pdf-export.md): Learn about the new PDF export - Page Breaks, Saved Presets, Live Preview and more...
- [Keyboard Shortcuts](https://learn.shoflo.tv/en/articles/442558-keyboard-shortcuts.md): Collection of all keyboard shortcuts for rundown & prompter
- [Team Dashboard](https://learn.shoflo.tv/en/articles/1426834-team-dashboard.md): How to get to your team's dashboard & what you can do from there.
- [Uppercase text formatting](https://learn.shoflo.tv/en/articles/8587915-uppercase-text-formatting.md): Overview of uppercase formatting in rundown
- [Add a Team Admin](https://learn.shoflo.tv/en/articles/1225291-add-a-team-admin.md): Ideal for staff members and regular crew, adding a team member will give them full admin access to your team settings and events.
- [Creating new events](https://learn.shoflo.tv/en/articles/442422-creating-new-events.md): How to create new events for your team
- [Duplicate Past/Archived Events](https://learn.shoflo.tv/en/articles/441956-duplicate-past-archived-events.md): Quickly clone or duplicate a past event to create an upcoming one.
- [Invite a user to an event](https://learn.shoflo.tv/en/articles/434884-invite-a-user-to-an-event.md): Quick instructions on how to invite event crew\(s\) into your event
- [Creating new rundowns, studios, schedules, lists, folders and how to upload files](https://learn.shoflo.tv/en/articles/1068261-creating-new-rundowns-studios-schedules-lists-folders-and-how-to-upload-files.md): Learn how to create new rundowns, studios, schedules, lists, and folders.
- [CSV Import in New Dash](https://learn.shoflo.tv/en/articles/3648215-csv-import-in-new-dash.md): How did CSV Import change and how to use the new modal
- [Active User Management](https://learn.shoflo.tv/en/articles/8317394-active-user-management.md): Learn how to view all the active users on your account and the process to add and remove users from your events.
- [Event Dashboard organization with Folders](https://learn.shoflo.tv/en/articles/1224740-event-dashboard-organization-with-folders.md): With Shoflo's Folders, it's easy to organize your Rundowns, Schedules, Lists, and Docs.
- [Moving Rows](https://learn.shoflo.tv/en/articles/1347460-moving-rows.md): This article covers all the different ways in which you can move rows around
- [Upload Files to Docs](https://learn.shoflo.tv/en/articles/1242703-upload-files-to-docs.md): How to upload files to Shoflo's cloud storage.
- [Guest Pass](https://learn.shoflo.tv/en/articles/1067815-guest-pass.md): Everything there is to know about Guest Pass and using it to share your event with others.
- [How to Export, Download, & Print your rundowns](https://learn.shoflo.tv/en/articles/1067145-how-to-export-download-print-your-rundowns.md): This article covers the different ways you can export your rundowns and what the differences are between the different options.
- [Cue Sheet Personalization](https://learn.shoflo.tv/en/articles/1245926-cue-sheet-personalization.md): We offer several ways to personalize your cue sheet to your liking so it is easier to use Shoflo how you want.
- [Compact View vs Normal View](https://learn.shoflo.tv/en/articles/1224341-compact-view-vs-normal-view.md): Compact View has skinnier rows and tighter margins which means you can view 2-3x as many rows in your rundowns.
- [Global and Personal Highlights](https://learn.shoflo.tv/en/articles/1066903-global-and-personal-highlights.md): Highlights are an easy way to make rows stand out inside of your rundowns.
- [Columns - Legacy Rundown](https://learn.shoflo.tv/en/articles/1067105-columns-legacy-rundown.md): Everything you need to know about columns and the column edit menu.

## SHOFLO 101

- [Archiving, Restoring, & Deleting your Rundowns, Schedules, Lists, and Docs](https://learn.shoflo.tv/en/articles/3685840-archiving-restoring-deleting-your-rundowns-schedules-lists-and-docs.md): This article covers the process of archiving, restoring, and permanently deleting rundowns, schedules, lists and docs.
- [Display View](https://learn.shoflo.tv/en/articles/2058999-display-view.md): Our Feature Highlight Video introducing Display View and helpful context about using the feature.
- [Private Notes](https://learn.shoflo.tv/en/articles/1392652-private-notes.md)
- [Security 101: Event Crew Permissions](https://learn.shoflo.tv/en/articles/455176-security-101-event-crew-permissions.md): Overview of event crew permissions and how to limit a user's access & editing capabilities for an event.
- [Folders](https://learn.shoflo.tv/en/articles/440146-folders.md): Everything you need to know about folders 🗂 and organizing your content within Shoflo.
- [Shoflo Event Filters](https://learn.shoflo.tv/en/articles/1242956-shoflo-event-filters.md): How to filter events by label and by event owner.
- [Search your event files](https://learn.shoflo.tv/en/articles/440305-search-your-event-files.md): How to quickly search and open rundowns from your event dashboard
- [Creating & Using Custom Template](https://learn.shoflo.tv/en/articles/1242774-creating-using-custom-template.md): How to create templates within your event.
- [Duplicating Rundowns, Schedules and Lists](https://learn.shoflo.tv/en/articles/1239256-duplicating-rundowns-schedules-and-lists.md): How to duplicate Rundowns, Schedules and Lists within an event.
- [Copying Rundowns, Schedules and Lists to Your Other Active Events](https://learn.shoflo.tv/en/articles/1242916-copying-rundowns-schedules-and-lists-to-your-other-active-events.md): How to copy a rundown from one event to another.
- [Duplicating Events](https://learn.shoflo.tv/en/articles/1224793-duplicating-events.md): Duplicating events is a great way to save time when building scripts for reoccurring or similar shows.
- [Event Settings](https://learn.shoflo.tv/en/articles/801648-event-settings.md): How to Update event name, date, time format \(12-hour & 24-hour\), and time zone, location, logo, labels, and owner.
- [How to use Featured View](https://learn.shoflo.tv/en/articles/1224327-how-to-use-featured-view.md): Learn how to use our Featured Column View for your long scripts.
- [Rundown, Schedule and List settings](https://learn.shoflo.tv/en/articles/455164-rundown-schedule-and-list-settings.md): How to adjust settings for your rundown, schedule or list
- [Row highlights](https://learn.shoflo.tv/en/articles/442547-row-highlights.md): How to make rows stand out with global and personal highlights.
- [Hide and Re-order Columns](https://learn.shoflo.tv/en/articles/1247004-hide-and-re-order-columns.md): How to Hide and re-order columns in Shoflo.
- [Adding Images and GIFs](https://learn.shoflo.tv/en/articles/1246722-adding-images-and-gifs.md): How to embed images within your rundown.
- [Cut, Copy, Paste Cells](https://learn.shoflo.tv/en/articles/458773-cut-copy-paste-cells.md): How to bulk cut, copy, paste cells throughout rundowns, schedules and lists
- [Search – Find & Replace](https://learn.shoflo.tv/en/articles/1228796-search-find-replace.md): How to use Shoflo search and its Find & Replace functionality.
- [Per Character Formatting](https://learn.shoflo.tv/en/articles/667584-per-character-formatting.md): adding rich text editing to your cells
- [Bulk Font Formatting](https://learn.shoflo.tv/en/articles/1228225-bulk-font-formatting.md): How to use the formatting toolbar to make multiple changes at once.
- [Bulk Cell Edits via Copy & Paste](https://learn.shoflo.tv/en/articles/1228249-bulk-cell-edits-via-copy-paste.md): How to leverage Copy & Paste for making changes to multiple cells at a time.

## Webinars

- [Shoflo Live - Virtual Meetings](https://learn.shoflo.tv/en/articles/3863789-shoflo-live-virtual-meetings.md): A recording of the April 2nd, 2020 Webinar
- [Customer Spotlight Webinar - LSU](https://learn.shoflo.tv/en/articles/3863777-customer-spotlight-webinar-lsu.md): A recording of the Marh 31st, 2020 Webinar.
- [Customer Spotlight Webinar - MIG](https://learn.shoflo.tv/en/articles/3575169-customer-spotlight-webinar-mig.md): Hear from MIG Executive Producer Mark Harris as he goes over some of his process for producing great shows.
- [Q1 2020 Webinar](https://learn.shoflo.tv/en/articles/3676030-q1-2020-webinar.md): A recording of our product webinar from Tuesday January 28th, 2020
- [Q4 2019 Webinar](https://learn.shoflo.tv/en/articles/3468309-q4-2019-webinar.md): A recording of our Quarterly Product Webinar
- [Q3 2019 Webinar](https://learn.shoflo.tv/en/articles/3193345-q3-2019-webinar.md): Templates, the new dashboard, and beta testing
- [Q2 2019 Webinar](https://learn.shoflo.tv/en/articles/2946919-q2-2019-webinar.md): PDF Export, Display View, Active Collaborator, and more
- [Game Prez - SF 49ers & WMU](https://learn.shoflo.tv/en/articles/2831299-game-prez-sf-49ers-wmu.md): Customer Spotlight Webinar covering game presentation by the San Francisco 49ers and Western Michigan University.
- [Q1 2019 Webinar](https://learn.shoflo.tv/en/articles/2687592-q1-2019-webinar.md): View a recording of our Webinar
- [Q4 2018 Webinar](https://learn.shoflo.tv/en/articles/2456743-q4-2018-webinar.md): View a recording of our webinar
- [Game Prez - Baseball](https://learn.shoflo.tv/en/articles/2438238-game-prez-baseball.md): View a recording of our webinar on building rundowns / game scripts for Baseball.
- [Q3 2018 Webinar](https://learn.shoflo.tv/en/articles/2207528-q3-2018-webinar.md): View a recording of our webinar.

## FAQ

- [Want to help guide the direction of our product?](https://learn.shoflo.tv/en/articles/2392638-want-to-help-guide-the-direction-of-our-product.md): Schedule product feedback call
- [How do I leave feedback or ask questions?](https://learn.shoflo.tv/en/articles/1602164-how-do-i-leave-feedback-or-ask-questions.md): How to contact us with questions, feedback, or ideas.
- [What happens if I lose internet?](https://learn.shoflo.tv/en/articles/1609347-what-happens-if-i-lose-internet.md): What you can and can't do in Shoflo if you lose your internet connection.